WHAT FORM OF PAYMENT DO YOU ACCEPT?
Payment forms are PayPal, Master Card, Visa, American Express or Certified Funds.
WHEN DOES THE ITEM USUALLY SHIP?
The items will be shipped within 48 hours of payment unless specified otherwise.
HOW WILL MY ITEM BE SHIPPED?
Items are usually shipped by fed ex ground. If the shipment is to big, affordable van lines will be used. International buyers will receive their items by USPS or TNT logistics. Samples are shipped via US Mail.
WHAT IS YOUR RETURN POLICY?
Items are sold as "all sales final" unless there is a manufacturers defect, at which time we will be happy to exchange. An exchange request must be given to New Age Vanity And Tile, Inc. within one week of receiving the item. No exceptions. There are no exchanges or returns on custom orders to your specifications.
WHAT IS YOUR MAILING ADDRESS?
Please send all mail to:
New Age Vanity & Glass Tiles, Inc.
1121 S Military Trail Suite 127
Deerfield Beach, Fl 33442
HOW MANY SQUARES ARE IN A BOX?
There are 11 squares per box (11 square feet)
WHAT DOES INTERLOCKING MEAN? DO THEY ACTUALLY LOCK?
"Locking" is really a misnomer....we use it only to explain that the squares when laid together create a totally seamless effect. If 2 squares are laid before you, you can't tell if it is all one 2 ft piece or a series of 6", 9", etc.
HOW DO I KNOW HOW MANY SQUARES I WOULD NEED?
Simply measure the perimeters of the total area and multiply the numbers. Examples: 6 1/2 ft x 9 1/2 ft = 61.75 sq/ft (apx 62sq/ft).....74 inches x 37 inches = 2738 sq inches divided by 144 (sq inches in square foot) = 19sq/ft.
CAN I INSTALL THEM MYSELF?
Yes easily! The majority of people do. See our instruction page or visit your local hardware store for instructions.
WHAT DO I DO WHEN I HAVE LESS THAN 12" REMAINING?
If you get to a wall and have less that 12 inches simply cut the mesh backing to create desired width.
CAN I USE THEM ON WALLS?
Yes, you start at the bottom and work upward. You apply the cement to the wall and then, after pressing the square into the cement, you put a nail into each of the 4 corners between the glass or stones and into the backing, thus holding the square in place until the cement dries (remove the nails before applying the grout).
HOW CAN I GO AROUND CORNERS?
For example, around the bottom of a toilet, each glass tile or stone is individually bonded and can easily be removed from the mesh backing, which can be cut with a scissors in order to perfectly conform to the circular application. The same thing applies to cutting a hole in one of the squares in order to expose a shower drain.
HOW DO I MAINTAIN THEM?
Once they are sealed, they can simply be cleaned with any mild household detergent.
CAN THEY BE USED OUTDOORS?
Definitely, the glass tile and the pebble stones can be used for any outdoor projects (walkways, patios, decks, swimming pools, barbecue areas etc). They are very hard natural stones that will withstand any extreme temperatures. And the glass tiles can be used for swimming pools, decorative areas around the patios, decks and barbecue areas. Let your creative nature go!!
